During an emergency call, which question is typically asked to identify the incident location?

• A. What’s the address of the emergency?
• B. What’s the phone number you’re calling from?
• C. Okay, tell me exactly what happened.
• D. Are there multiple victims?

Answer: (A)

Pinpointing where the emergency is located is the most critical first step. The dispatcher asks for the address because the exact location provides responders with a precise starting point, allows accurate navigation, and ensures units are dispatched to the right place, including any needed cross streets or apartment or suite numbers. The phone number you’re calling from is mainly for a callback if the line is lost, not to locate the scene. Questions about what happened or how many victims are present are important for response planning once units are en route, but they don’t identify the location itself.