If a caller reports ingestion of a cleaning product, what is the immediate step?

• A. Induce vomiting
• B. Call poison control or emergency services
• C. Give milk to drink
• D. Wait and see

Answer: (B)

When a cleaning product is ingested, the immediate action is to contact poison control or emergency services for guidance. Cleaning products can be caustic and cause burns to the mouth, esophagus, or stomach, and the best course depends on the specific product, the amount, and the person involved. Inducing vomiting is not advised because it can cause additional injury and risk of aspiration. Giving milk is not recommended and can complicate the situation. Calling poison control or EMS ensures you get product-specific instructions and urgent medical assistance if needed. Gather details like the product name, ingredients if known, amount ingested, the age of the person, and time of exposure to help them advise you quickly.