Which statement is not true?

• A. Key questions must be asked in order as written.
• B. If generalized seizure is strongly suspected, go to Protocol 12 regardless of status.
• C. After Case Entry with palpitations, Protocol 10 is used.
• D. In Protocol 18, if Key Question 4 is Yes, you ask KQ5-7 and complete Stroke Diagnostic Tool.

Answer: (C)

Palpitations are evaluated through a cardiac/arrhythmia pathway, not by automatically jumping to a single protocol. After Case Entry with palpitations, you would initiate the protocol that handles cardiac symptoms and rhythm assessment, guiding you through questions about chest pain, dizziness or fainting, pulse, and vital signs, then following the cardiac flow accordingly. The idea that you would always use Protocol 10 in this situation isn’t accurate, because Protocol 10 is designated for a different presentation and the system routes palpitations to the cardiac protocol instead of a generic Protocol 10.

For context, the other statements reflect the intended flow: key questions are asked in order to build the patient’s narrative, a strongly suspected generalized seizure directs you to the seizure protocol (Protocol 12) regardless of status, and in the stroke protocol, if a specific key question is Yes, you proceed with related questions and complete the Stroke Diagnostic Tool.